Phone 903-886-5062

Hours of Operation

8 a.m.-5:00 p.m., Monday thru Friday

Mail Services is located in the former Memorial Student Center.

Incoming Mail

Incoming mail is collected from the U.S. Post Office at approximately 8:30 a.m. each workday.  Mail Services staff sort and distribute mail into departmental boxes.

Mail is sorted by department name, not by building, room number or addressee.  It is the responsibility of each employee without a department name to notify senders of the correct address.  (NOTE:  This is very important for an individual that transfers to another department)  Improperly addressed or generic mail is subject to inspection for placement to the proper department.  Mailing address for the university is as follows:

Attn: (Employee Name)
Department Name
Texas A & M University – Commerce
P.O. Box 3011
Commerce, TX  75429-3011

NOTE:  All mail processed through Texas A & M University – Commerce Mail Services is considered university business.  No personal mail should be sent, received or forwarded via campus Mail Services. Outgoing personal mail should be placed in the U.S. Postal Service drop box located at the Campus Mail Center.  Incoming personal mail should be directed to the individual’s home address or his/her personal Post Office box at one of the local U.S. Post Offices.

Guidelines

Departmental mail will be delivered each workday to the designated department. If your department is not on our mail route and a package is delivered to us, we will call the individual for pick up. A picture ID must be provided to pick up the package.

Outgoing Mail

Outgoing mail (metered mail) is carried to the U.S. Post Office at 3:30 p.m. each workday.  Mail received and processed after this time is subject to the next day’s processing. If you have outgoing mail after we have picked up from your department that needs to go out that business day. You will need to bring it over to the Mail Services Center, before 3:30.

Regular-sized (#10) envelopes (white) and/or a 9 x 12 envelope (manila or white) are to be used for outgoing mail.  All mail should be placed in an envelope. Folded mail is not allowed for metered processing.

Mail Services staff make every effort to process the University’s outgoing mail before leaving for any holiday break.  Departments can help expedite this service by delivering all outgoing mail to the Mail Services Center as early as possible before the break.

All outgoing mail must include the University’s return address and the originating department.  All return addresses are to be located in the upper left hand corner of the envelope.  Return addresses located in any other area of the envelope may be cause for misdirected mail by the U.S. Post Office and returned to the University undelivered, resulting in additional postage to resend at a cost to the department and University.

ALL FLAPS ON OUTGOING MAIL ENVELOPES MUST BE FOLDED DOWN

Seal all envelopes that are more than 1/4” thick or for nonstandard size envelopes. Please seal the flaps on larger envelopes.

Clearly identify and separate all international mail from other mail with a sticky note and rubber band. Clearly identify and separate all special handling and higher postage rate mail for processing.  Any article addressed to a foreign county or military (APO/FPO) address that weighs 16 ounces or more must have a customs declaration Form 2976 (green) or 2976-A (white) affixed to the package.  These forms must be filled out before the package is delivered to the Mail Services Center for processing.

Please separate envelopes with objects such as pens, badges, etc. and mark as “Special Attention” to eliminate damage to the mail equipment.

Mail Services provides forms for various mail-related services such as certified mail, return receipt, insurance receipts, and express mail.  Departments using these services are responsible for completing these forms accurately and completely.  Only Express Mail forms provided by Mail Services are to be used with the departmental name included on the return address.

Departments receiving mail pick up services should have two boxes designated at their pick up location, one for outgoing (metered) mail and one for campus mail.  See above for rules on international mail.

Campus Mail

Plain brown envelopes are preferred for campus mail. All other envelopes must be clearly marked “Campus Mail” to prevent spending funds on unnecessary postage.

All campus mail should be addressed with department name and recipient’s name.

Large quantities of campus mail addressed to the same department must be bundled with rubber bands.

Mail Services makes every effort to process, deliver and handle the University mail in a proficient, economical and timely manner. Your adherence to the guidelines is greatly appreciated.